Privacy Policy
California
Last updated: February 17, 2026
1. Introduction
MutualFile ("MutualFile," "we," "us," or "our") provides an online platform that helps users prepare, manage, and file divorce documents in California and collaborate with their spouse throughout the divorce process (the "Services").
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
MutualFile is operated by MutualFile LLC (to be formed), a United States company.
Contact: Contact us
By using the Services, you agree to this Privacy Policy.
2. Important Disclaimer: Not a Law Firm and No Attorney-Client Relationship
MutualFile is not a law firm and does not provide legal advice.
Using MutualFile does not create an attorney-client relationship. Information you provide to MutualFile is not protected by attorney-client privilege.
This is extremely important and means your communications with MutualFile may not have the same confidentiality protections as communications with a licensed attorney.
3. Information We Collect
A. Information You Provide
We collect personal information necessary to prepare California divorce documents, including:
Personal identifiers
- Name
- Email address
- Phone number
- Date of birth
Address information
- Residential address
- County of residence
- State of residence
Marriage information
- Date of marriage
- Date of separation
- Spouse information
Children information
- Names
- Dates of birth
- Custody information
Financial information
- Income
- Assets
- Debts
- Property ownership
Account information
- Login credentials (encrypted)
B. Payment Information
Payments are processed by Stripe, Inc.
MutualFile does not store full credit card numbers or CVV codes.
Stripe privacy policy: stripe.com/privacy
C. Automatically Collected Information
We may collect:
- IP address
- Device type
- Browser type
- Usage activity
- Log files
- Cookies
4. How We Use Your Information
We use your information to:
- Prepare divorce documents
- Enable collaboration between spouses
- Submit documents to courts and e-filing providers
- Provide customer support
- Process payments
- Improve our Services
- Maintain security
- Prevent fraud
- Comply with legal obligations
5. Spouse Collaboration and Shared Information
MutualFile allows you to invite your spouse to participate in your case.
If you invite your spouse, they may see shared information, including:
- Personal information
- Financial information
- Divorce-related information
You are responsible for deciding whether to share information. MutualFile is not responsible for disputes arising from shared information.
6. AI Processing Disclosure
MutualFile uses artificial intelligence to assist with document preparation and workflow guidance. AI systems process information that you provide.
Important:
- AI results are tools only
- Users review and approve final documents
- MutualFile does not use your personal data to train AI models without consent
7. How We Share Your Information
We do not sell your personal information.
We may share information with:
Courts and E-Filing Providers
To file your documents.
Service Providers
Including:
- Stripe (payments)
- Hosting providers
- Email providers
- Technical vendors
Your Spouse
If you invite them to collaborate.
Legal Requirements
If required by law, subpoena, or court order.
Business Transfers
If MutualFile is acquired or merged.
8. Data Retention
We retain your information:
- While your account is active
- As necessary to provide Services
- To comply with legal obligations
Typically, divorce records may be retained for up to 7 years.
9. Data Security
We use industry-standard safeguards, including:
- Encryption (TLS)
- Secure storage
- Access controls
However, no system is 100% secure.
10. California Privacy Rights (CCPA / CPRA)
California residents have the following rights:
Right to Know
You may request what personal information we collect and use.
Right to Delete
You may request deletion of your personal information.
Right to Correct
You may request correction of inaccurate information.
Right to Non-Discrimination
We will not discriminate against you for exercising your rights.
11. Sensitive Personal Information
We collect sensitive personal information only as necessary to provide the Services. We do not sell sensitive personal information.
12. Cookies
We use cookies for:
- Login sessions
- Security
- Performance
You can disable cookies in your browser.
13. Do Not Track
MutualFile does not currently respond to Do Not Track signals.
14. Children's Privacy
MutualFile is not intended for individuals under 18. We do not knowingly collect children's information.
15. Third-Party Services
We may use:
- Stripe
- Cloud hosting providers
- Email providers
- Analytics providers
16. Business Transfers
If MutualFile is acquired, your information may transfer to the new owner.
17. Limitation of Liability
To the maximum extent permitted by California law, MutualFile shall not be liable for unauthorized access, disclosure, or loss of personal information, except where required by law.
18. Changes to This Policy
We may update this Privacy Policy. We will update the "Last updated" date.
19. Contact Information
MutualFile LLC